Whenever we had thoughts, they ended up quick to respond and generally provided solutions or responses. Certainly one of Chuck's strengths is he's really down to earth and simple in his method. He was incredibly upfront with what he imagined would wish to generally be carried out and held us updated through the approach.
Oh, as well as concealed a person star review from Steven that gave Gresham Roofing a 1 star because he reported he experienced a supplier set a lien on his home?
I really failed to want to get to leave this kind of poor critique but I did not have a fantastic knowledge using this type of enterprise. As a disclaimer I'll only be speaking about their customer service as I had been unable to at any time e-book them for virtually any repairs or other expert services. I referred to as and requested a quote for painting, ability washing, and some small siding repairs. Right after receiving their quotation and rates from other contractors they were being considered one of the most costly quotes definitely. I decided I'd personally select them for the power clean and repairs and have some other person do the painting. I termed and spoke with a receptionist and she said she could e book that for me and established a day of July seventh. An hour or so or so later I got a phone from A further receptionist and he or she reported there was a miscalculation and I could not have These solutions done on July seventh And that i would need to look ahead to an up to date quote from Nick before I might be set around the plan. I look forward to a call/electronic mail for more than every week. Almost nothing acquired. I known as the Business once again and spoke to a different receptionist and stated what transpired and she or he claimed, "I am unsure what's going on, I will explore this and contact you again now." I in no way acquired a call back again. I identified as the following day and spoke into the receptionist once more, this time she snidely told me, "It's important to speak to Nick about scheduling".
- Lena M. It went pretty much. He spent what appeared like a enough amount of time evaluating the issue in the roof and gave me a very good writeup. For context - the roof was in very good situation so there was not Significantly to put alongside one another there.
Time will tell on the quality of the set up as soon as We've some rain and wind, and I will be content to update either way.
The crew worked proficiently, answered any concerns I'd, as well as the cleanup was spotless. The roof appears to be great. A number of times right after completion we experienced superior winds And that i listened to a clanking audio during the upstairs rest room.
He gave me an intensive clarification about resources and workmanship. Acquiring expended many several years within the roofing enterprise myself, I had been hunting for a organization Along with the same higher benchmarks I had been accustomed to. I hired your organization that day.
We compensated more since We've got a steep roof pitch. I felt this was reasonable and was Obviously said in advance. Incredibly Expert. Sincere. Didn't endeavor to upsell us. What I envisioned within the opinions.
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Fantastic customer support! Bid was sent within a timely way with the top cost! The get the job done was begun instantly, and concluded quickly and efficiently.
We gained numerous bids for a full roof alternative and we felt quite possibly the most at ease with Chuck and his workforce. We had been Performing up to putting our residence available and experienced a tight timeframe. They did an incredible position, the roof appears fantastic, and in some cases the home inspector was impressed.
I could not be happier with the workmanship or customer care furnished by your business. As I told Chuck, I will really propose Gresham Roofing to any one I realize.
As being a disclaimer I'll only be talking about their customer support as I used to be not able to at any time e book them for just about any repairs or other products and services.
Lester by no means more info calls after four to five makes an attempt of remaining informed he can be in touch more than a two week interval. Lester finally does have a hold of me soon after about two weeks and schedules a time to own his crew arrive out. The get the job done get states the skylight is usually to be reflashed they usually do not have any materials to reflash the roof when they arrive. They attempt to correct the leak in any case. Once the future rain storm the roof leaks even worse. I phone them to allow them to know the skylight continue to demands repair and I was informed they'd have another person out the next day. They in no way clearly show up. Have asked for my a reimbursement but will be shocked if that ever comes about given their capacity to adhere to via on anything at all Up to now. The interaction was and observe by by this organization was quite discouraging to manage.